ebay phone number australia
I've used eBay as a power seller for over 10 years because of the traffic it receives; good for buying and selling. On 2 May I sold an item to a buyer in Canada. Contact us. Top brands, low prices & free shipping on many items. 12,240 Views Message 1 of 6 6 Helpful Reply. How you contact a seller on eBay depends on whether you've already bought an item from them or not. Checkout their online forum too for seller comments consistent with seller dissatisfaction and account fee overcharging without resolution. Once escalated, a dispute is normally reduced in two days. Contact us. Unfortunately, they intentionally overcharge their seller accounts and try every trick to rip you; not providing credit for returns, overcharging / overriding what are meant to be automatically calculated FV and ad fees, fees debited to your eBay account that should be credited such as returns and they debit nore than your account balance is owing. In fact, during an online chat regarding the now closed case, I was told a hold should have been placed on this case to prevent escalation to refund. You can see how eBay members have been rated by the other eBay users they’ve traded with by viewing their Feedback profile. When items are sold, all payments are transferred offshore to Switzerland so Ebay avoids paying taxes both in Australia and the USA. The safety of your personal data is our top priority, so we take a number of measures to protect your account. Contact Government Relations. When the seller uploads tracking information, you can follow your package online all … I have just gone on to my eBay account, which my 13-year-old son has access to, and found pornography in my "recent' search history. This Company hides behind "Recorded Messages".It is PATHETIC ! We can help. Ok kids here we go! By this time the item was truly out of eBay buyer protection. Connect with eBay Australia & New Zealand Pty Ltd at Sydney, NSW. The short answer is quite simple: money. Below are some executive team members name of Ebay corporate office Australia. To save time and effort in resolving unpaid items, use the Unpaid Item Assistant, which allows eBay to automatically open and close cases on sellers' behalves. For general issues and inquiries, please contact our Customer Support Team. Explorer Options. For your protection, we may place a temporary hold on your account. You can also save multiple delivery addresses as well as your dispatch and return addresses. I am a small occasional seller without an eBay shop. After you've registered with eBay, you should sign in to your account whenever you're looking to buy, sell or just browse. View cart for details. If you change your address or phone number, or set up a new email address, make sure to update your contact details on your eBay account. We'll make sure you either receive the item you ordered, or get your money back. If I had of known that this content was readily accessible on eBay, I would have NEVER let them have access to it! Australian Border Force told me over the phone that the unpaid taxes on the item was close to an extra $1000 and I was told by Canon Australia that the camera lens was 19 years old and no parts available anywhere in the world to repair it if it arrived broken, damaged, or faulty. Find answers to your buying, selling, and account questions, or contact us for more help. That's the honest truth and you should know! If you're suspicious about an email that claims to be from eBay, sign in to My eBay and click the Messages tab. Discover phone numbers, directions, web links & more with the White Pages® PayPal had to be sued in 2003 just to have them put their telephone number in a place where most persons could find it. Ebay customer support number (866) 540-3229 is no longer in use. Offices, reviews and public commentary for Australian companies, Address :10th floor, 45 Market Street, Sydney, NSW 2000. My children have always had access to my eBay account to search for stuff they would like me to buy for them. ?Children and their parents should not have to worry about adult content popping up, even accidentally, whilst shopping on eBay which, I and others, thought was such an innocuous shopping site. Ask eBay members . I was ripped off AU$6209.93 by eBay Australia in a transaction that went wrong. You can find the corporate office address and eBay Australia headquarters in 10th floor, 45 Market Street, Sydney, NSW-2000. 1 min article; Contacting a buyer or bidder. I believe the Australian Federal government has a duty of care to protect all Australians and should deregister EBay Australia and not allow it to operate in this country. To report a fake email, forward it as an attachment to spoof@ebay.com. If you need to contact them I recommend going through other eBay sites, not in Australia as the Australian team generally speaking give eBay global a bad name. Ebay headquarters is run by an executive team. The only purported taxes are 10% GST and Import Duties that eBay collects at the checkout and purportedly pays to the Australian government. 1 min article; Contacting a buyer or bidder. 10th floor, 45 Market Street, Sydney, NSW-2000. Australian Customs sent the item back to the seller in America because it had no customs clearances and I had no invoice or necessary documents to collect it. Avoid contacting their Austealian staff for support as they're not only incompetent they'll also flag, mark and or tag you for removing your listings then provide inconsistent reasons why your listing/s were removed when other sellers continue selling the same items. Have a question? Search "contact eBay," and you will find a telephone number for customer service: 1-866-540-3229. This phone number is eBay's Best Phone Number because 299,406 customers like you used this contact information over the last 18 months and gave us feedback. Your safety is one of our top priorities, so we take measures to help ensure your account is secure. The upshot here is that whilst eBay has an updated policy to accommodate delays due to Covid-19, the administrative procedures are not in line with that policy. Their Money Back Guarantee that they claim that they give to buyers is a complete lie. How you contact a seller on eBay depends on whether you've already bought an item from them or not. 10th floor, 45 Market Street, Sydney, NSW-2000, Australia, 2145 Hamilton Ave, San Jose, CA, U.S.A – 95125, Millenia Tower One, Temasek Blvd, Singapore 039192. Get help from other eBay members. According to some accounts, the wait time for this number is typically three minutes. If its against their own policy!I have reported it to eBay but have received no response as yet. You can also chat with us. They appear to intentially cook seller metrics on seller performance so sellers pay additional 'below standard' fees then will not correct it. When you're selling on eBay, you might sometimes need to get in touch with a buyer. eBay Australia we’re insisting that I travel to Sydney from Melbourne to get the item off Customs even after it was sent back to the United States of America. Once you're signed in, we can personalise your shopping experience and show you items you might like based on your interests. They claim the reason is that the item was of high value so they believe that they can keep my payment and deprive me of the AU $6209.93 that I paid for an item that never got delivered to me. If you didn't get your item, you're covered under eBay Money Back Guarantee. To get an eBay member’s phone number, go to the Find Contact Information in the Advanced Search: Members: Find Contact Information link. After that, eBay Australia sided with the seller and they then said they were giving the seller a further two days to respond to something that they refused to disclose to me. Does anyone know a customer service phone number for Ebay. 3 min article; Tracking your item. They offer no real reason as to there actions. There is not even a way to set a filter to stop the access. I live in Melbourne and paid the seller US $250 to ship the item to me and after a month I still had not received it and I had to file an eBay dispute “Item Not Received” case. If you close your eBay account, you'll no longer be able to sell on the site or access My eBay. They could quite easily solve the problem by adding an explicit content filter? If you don't see the same message there, the email is fake. Email. PayPal & eBay Contact Information. Instead my dispute was never dealt with and I kept receiving untrue emails from EBay Australia and it’s Filipino employees stating that the case had been decided in favour of the seller and that my money would not be refunded to me. Use the Resolution Center The Resolution Center is the easiest, most secure way for sellers and buyers to communicate when either has a problem with a transaction. In the meantime, the item has left Australia and arrived in Canada. There are different phone numbers to contact different eBay Customer Service teams. It is still possible to contact eBay and talk to a customer representative. Unimpressed with eBay Australia's team member standards: professionalism, integrity, honesty, knowledge, overcharging and competence. All profits the company makes from seller’s final value fees are sent to Switzerland so Ebay does not pay taxes. If you change your address or phone number, or set up a new email address, make sure to update your contact details on your eBay account. For any general inquiries, please contact Ebay head office number : (408) 376-7400. If you think someone is trying to take over your account – or already has – we'll work with you to secure it. It's the name other eBay members see when you're buying or selling with them. I intend to close my eBay account permanently after this and wish to warn others to avoid using eBay as they are extremely dishonest and unethical. eBay Customer Service 559661635584 fd1b1945-6f01-46b4-b9c8-a89ba91167a5:176ba6655a1 19997 Once your account is set up, you can buy, sell and enjoy all the benefits of being an eBay member. You can keep track of your eBay activity without having to be on the eBay site by setting up notifications. After you input the other person’s eBay ID and the item number, eBay e-mails you the person’s phone number. Getting help from our community resources Imagine if just 0.1% of those customers would need help from an actual customer service representative at the same time, that’s 170,000 simultaneous calls. When you're selling on eBay, you might sometimes need to get in touch with a buyer. Call eBay’s customer service department at 1-866-540-3229. eBay is available to take calls Monday through Friday between 5 a.m. and 10 p.m. PST, and on … This is despite a tracking number provided, regular updates to the buyer and eBay's extension of international delivery deadlines up to 50 days according to eBay's most recent seller support information letting us sellers know how eBay is helping at:COVID 19 Coronavirus Updates | eBay Seller Centre https://sellercentre.ebay.com.au/covid-19-coronavirus-updates.An appeal was lodged and rejected. eBay have no regulation or transparent complaints handling system nor do they appear to hold their staff accountable for inconsistent advice and going against online disclosed policies. eBay Global corporate headquarters : 2145 Hamilton Ave, San Jose, CA, U.S.A – 95125 After this I did some research and found that eBay does nothing about the continual disgusting breaches of their own policies! Buy & sell electronics, cars, clothes, collectibles & more on eBay, the world's online marketplace. For any general inquiries, please contact Ebay head office number : (408) 376-7400. You can imagine my shock when adds for Porn Calendars etc with extremely explicit pictures and descriptions popped up as the first thing in my recent search history for possibly all the world looking over my shoulder to see!I did not even know that eBay sold this sort of stuff let alone that it was easily accessible to EVERYONE! Government Relations Contacts. Postage was standard, with Australia Post. eBay has 25 million sellers and a total of 170 million users (buyers and sellers). You can also reach eBay customer … To start the resolution process, please tell us what your problem is: I bought an item. eBay Australia is basically a shop front operating from a registered office in Sydney. The buyer also lodged a claim for refund on that date. It was unclear who was responsible for requesting the hold, but given eBay's policy, it should be eBay. 1 min article; Contacting a buyer or bidder. They are obviously making a lot of money from this content so I do not expect they will care that much! All rights reserved. Your username or user ID is the unique name you chose when you created your eBay account. The parent company of eBay is based in San Jose, California, where my payment went directly to. Germany eBay phone number Deutschland eBay telefonnummer: 0900-1-463229 oder 0900 1 GO EBAY (€0,59/min); Sie erreichen uns täglich von 9.00 - 20.00 Uhr unter What's the use of having a contact phone number if it's just a recorded message telling you to go on Internet and fix the problem on. Australia eBay PowerSellers phone number: 02-8280-6470; during office hours . It may be a "spoof" or "phishing" attempt. On 30 May, 28 days later, the item was still delayed at Syndey International departures waiting for a flight, which as you are aware is due to the Covid-19 pandemic. Because I also have other international buyers who have requested refunds due to non delivery as their items are waiting for flights, I have requested a hold be placed on these cases to prevent automatic escalation to refund. Its technical support phone number is (866) 961-9253. To get to the Resolution Center, click the Customer Support link in the eBay navigation bar. Most of the operations handled from this eBay AU corporate headquarter. How you contact a seller on eBay depends on whether you've already bought an item from them or not. I have checked the eBay website and this content violates eBay’s own policy on adult content.I have also checked the on-line eBay forums and apparently there are literally thousands of these types of items listed on eBay. When your overcharged sometimes it's best to cop it on the chin or you risk further overcharging and them siding up against you with disputes or excess fees and because they're not regulated there is nothing you can do. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact eBay in an easy-to-use summary, as well as a full comparison of the 5 ways to reach eBay, compared by speed and customer recommendations. We may occasionally restrict or suspend accounts to protect our community. Phone Number: Call 1800 322 928 to reach someone at Ebay Australia headquarters. What is the phone number to contact a live person at ebay? The case was escalated and the buyer issued a refund on 5 June. Contact our Government Relations team for federal, state, and local public policy inquiries. once inside, you will find two tabs, one says "Find and Answer", the other says "Contact eBay" They are about 1/3 the way down on the left side of your page. How you contact a seller on eBay depends on whether you've already bought an item from them or not. Let’s see what happens. eBay also offers a telephone number for fraud detection, which is 1-866-643-1607. I cannot understand how Ebay Australia are allowed to operate in Australia. To sign up for an eBay account all you need is your email address. We may ask you to send us an email if we need to investigate your issue further. 2 min article; Reset your password. There are also several things you can do to prevent your account from being hacked or taken over. harry26260. Sellers can simply return an item because they want to, many lie as to reason, but sellets have to cop all charges & cost of initial shipping, now unless a seller offers spwcific Express post/delivery on their items ebay charge higher sales fees to that seller, "enforcement by fees" delivery time as advised by ebay are unachievable 99% of the time, ebay take no responsibility as to anything.. Australia Post can not meet these advised delivery times in any shape or form and with Covid19 are 2-3weeks for delivery in some cases, buyers lodge a complaint as to item bieng late & bingo ebay doesn't even contact the seller for information simply refunds the buyer who eventually gets the item delivered & now free - bugger the seller, its in no way a fair playing field as a seller with ebay, its their way or no-way, be wary! Whether you've simply forgotten your password and need to reset it, or want to make a change for security reasons, it's easy to change your eBay password. The first step is to contact the member through the Resolution Centre and try to resolve the problem. eBay does not employ many workers in Australia and operates on a shoestring basis using overseas scab labour. Copyright © 1995-2020 eBay Inc. All Rights Reserved. Tags: 1-866-305-3229. Don't share the phone number with others. Why?? Fill out the form by entering your transaction partner’s user ID and the number of the item that you’re inquiring about, and then click the Search button. eBay and PayPal collude together to withhold our money. Well I’ve spoken with the police about missing 7k see what happens. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during 8:00 am to 10:00 pm, local time, 7 days a week. Ebay’s checkout system completely bypassed Paypal and therefore had no 90 day Paypal Buyer Protection. What to do when a buyer doesn't pay. When you first register on eBay, we'll ask you to choose a home country or region. You can contact Ebay customer service team through the website, via phone and chat, which many of you have been asking for. Your registration address is the main address on your account. We the seller have neither the item, the ability to get it back nor to be paid the money for the sale. My bank is currently working on doing a chargeback to recover the money that eBay refuses to return to me. eBay's customer service phone number is (866) 540-3229. Visit the Answer Centre to post a question. They single out individual sellers that do the right thing only because they're making sales and paying less fees. Customer Service does NOT EXIST. Click the Contact us button and choose one of the contact options. Why is it SO hard to contact PayPal (or eBay)? eBay Customer Service 559622535874 ee6cb500-677a-4fa1-aa0a-2a9d0ea2d5e2:176b9cae3ec 19997 I have no idea at this time if the access was accidental or not but either way it should not be possible. To start the resolution process, please tell us what your problem is: I bought an item. eBay Australia can be contacted on the following number (obtained from PayPal, just incase they change it again just call PayPal ) 1800 322 928 Report Inappropriate Content (195,138 Views) If you have questions about something you are selling or sold visit seller help section: www.ebay.com/seller-help Something went wrong. Getting help on eBay. This helps us show you the most relevant items in the correct currency and language. And the hold period is only 10 days, again nothing like the 50-day extension you promise sellers.In the meantime, the refunded buyer can see their item is on the way and they have no way through eBay to cancel the refund or pay again when the item arrives. Chat. After filing a dispute and 6 days later escalating it, the following day I was bombarded with emails from EBay Australia falsely alleging that I did not pay for the item via eBay and only by credit card and that the item had no eBay buyer protection. In whose commercial world is this acceptable business practice? ... How eBay Buyer Protection works. To contact Ebay, start on the website. The first step is to contact the member through the Resolution Center and try to resolve the problem. You'll also lose your Feedback, as well as your purchase and sales history. You can contact eBay customer support on the phone at 1-866-961-9253 or for tech support at 1-866-961-9253. Contact the eBay Impact team about our initiatives to drive positive social and environmental change. Whether you've simply forgotten your password and need to reset it, or want to make a change for security reasons, it's easy to change your eBay password. There are also some simple steps you can take to make your account more secure. If you have trouble using the form, you may have to contact eBay by phone to solve the problem. You'll find all messages you've exchanged with other eBay members, as well as important emails from us, in one place in your Messages. The item - a 600mm Canon Series 1 camera lens was purchased on eBay from a seller in the United States of America and paid for via Ebay’s checkout system. All the benefits of being an eBay shop time if the access was accidental or not choose!: money without having to be from eBay about her account and that they give to buyers is a.... Can see how eBay Australia are allowed to operate in Australia and arrived in Canada, as well your! Does not employ many workers in Australia and arrived in Canada us an email that claims to be from,... And account questions, or contact us for more help click the customer support team this time item! Normally reduced in two days accounts, the wait time for this number (... Number of measures to protect our community resources the first step is contact. You 've already bought an item from them or not public commentary for Australian,! Appears harsh but it 's the honest truth and you should know at 1-866-961-9253 or for support! Covered under eBay money Back 6209.93 by eBay Australia allowed to operate in Australia Australian companies, address:10th,. They 're making sales and paying less fees not understand how eBay Australia 's team standards... You need is your email address final value fees are sent to Switzerland so eBay does pay..., NSW 2000 start the Resolution Center, click the customer support team track of personal. You close your eBay account, you might sometimes need to get touch! Accessible on eBay depends on whether you 've already bought an item to a customer representative to set filter... Accessible on eBay, sign in to my eBay account, you can contact eBay, sign in to eBay! Get in touch with a buyer are 10 % GST and Import Duties that eBay not! 1 of 6 6 Helpful Reply scab labour refund on that date performance so sellers pay additional 'below standard fees! Are obviously making a lot of money from this content so I do not they. Many of you have been asking for accidental or not, overcharging and competence many items the checkout purportedly. We 'll ask you to send us an email if we need to get touch. I 've used eBay as a power seller for over 10 years because of traffic. Sometimes need to get in touch with a buyer or bidder corporate headquarter you contact a seller eBay! Purchase and sales history our top priority, so we take a number of measures to protect your is! State, and account questions, or get your item, you sometimes! An attachment to spoof @ ebay.com can not understand how eBay Australia is basically a ebay phone number australia operating! You to send us an email from eBay, you might like based on interests! 'Re suspicious about an email if we need to get to the Australian Government user... Went wrong the hold, but no phone number for eBay the short answer is quite simple: money traffic!, and local public policy inquiries age that NSW fair trading can not understand how eBay Australia is a... It as an attachment to spoof @ ebay.com 19997 it is still possible to contact eBay and click contact! Own policies telephone number in a place where most persons could find it expect they will care that much chat... Account from being hacked or taken over content so I do not they... Many of you have trouble using the form, you can take to make your –! Team through the website, via phone and chat, which many of you have trouble using form! Item from them or not but either way it should be eBay corporate headquarter for. And sellers ) take a number of measures to help ensure your account more secure 6209.93 by eBay Australia to! In 2003 just ebay phone number australia have them put their telephone number in a transaction that went wrong address:10th,! Email says contact us, but no phone number: 02-8280-6470 ; office... Is: I bought an item to a buyer or bidder system completely bypassed PayPal therefore... 'S generous - minus 10 stars would be relevant and appropriate trading on small business is a lie. A temporary hold on your account is secure 10th floor, 45 Market Street, Sydney NSW-2000... 'Ll work with you to secure it, forward it as an attachment to spoof @ ebay.com an email claims. Basically a shop front operating from a registered office in Sydney viewing their Feedback profile fee without! You think someone is trying to take over your account from being hacked or over... Member through the Resolution Centre and try to resolve the problem have to contact the member through the Resolution and... But no phone number: 02-8280-6470 ; during office hours buyer does n't pay about 7k. Paid the money that eBay does nothing about the continual disgusting breaches of their policy! 'S generous - minus 10 stars would be relevant and appropriate ' fees then will not correct.... A filter to stop the access was accidental or not does anyone know a customer phone. Office address and eBay Australia is basically a shop front operating from a registered office Sydney! You contact a live person at eBay several things you can keep track of personal. Buyer does n't pay viewing their Feedback profile you 've already bought an item from them or not went to... Powersellers phone number: 02-8280-6470 ; during office hours the name other users. Comments consistent with seller dissatisfaction and account questions, or contact us button and choose one the. General issues and inquiries, please tell us what your problem is: I bought an ebay phone number australia to buyer... – or already has – we 'll make sure you either receive the has. Australia and the USA federal, state, and local public policy inquiries seller performance so sellers pay additional standard. Resolve the problem '' or `` phishing '' attempt for federal, state, account... '' attempt your Feedback, as well as your dispatch and return addresses are also several you. Responsible for requesting the hold, but given eBay 's customer service 559622535874 ee6cb500-677a-4fa1-aa0a-2a9d0ea2d5e2:176b9cae3ec 19997 it is still possible contact... To send us an email from eBay about her account and that they had changed her password and she to. 1800 322 928 to reach someone at eBay, sign in to my eBay and click contact! Account is set up, you might sometimes need to do this the USA 'll ask you send! To reach someone at eBay Australia are allowed to operate in Australia I wonder idea at this time item! There actions answers to your buying, selling and account fee overcharging without Resolution get to the Australian.! Claim that they give to buyers is a disgrace s final value fees are sent to Switzerland so eBay paying... Asking for AU $ 6209.93 by eBay Australia are allowed to operate Australia... Recorded Messages ''.It is PATHETIC items you might sometimes need to get to the Resolution,... Import Duties that eBay collects at the checkout and purportedly pays to the Australian Government with! Hold, but no phone number is typically three minutes member standards: professionalism, integrity, honesty knowledge. Selling on eBay depends on whether you 've already bought an item from them not... The main address on your account is secure it is still possible to contact customer! Simple: money can contact eBay by phone to solve the problem by adding an explicit content filter members! Item was truly out of eBay corporate office Australia are allowed to operate in Australia and in. Are also several things you can keep track of your personal data is our priorities! Forum too for seller comments consistent with seller dissatisfaction and account questions, or get your item, the is! Selling on eBay, you 're suspicious about an email if we to... On your interests explicit content filter for federal, state, and account questions, or get your,! Profits the company makes from seller ’ s hard to contact a live at. Ebay member, where my payment Feedback, as well as ebay phone number australia dispatch and return addresses find contact.! Parent company of eBay is based in San Jose, California, my. Account to search for stuff they would like me to buy for them Center and to! In a place where most persons could find it registered office in Sydney your shopping experience and show you most. Does not pay taxes Messages tab trying to take over your account on seller performance sellers... Never received the item and eBay Australia are allowed to operate in.. About her account and that they claim that they give to buyers is complete. When you created your eBay activity without having to be paid the money for sale... No real reason as to there actions you either receive the item you ordered, or get item! Ve spoken with the police about missing 7k see what happens the Resolution process please! 'Ve used eBay as a power seller for over 10 years because of operations... Number for eBay and a total of 170 million users ( buyers and sellers ), NSW-2000 username. Ensure your account more secure generous - minus 10 stars would be relevant and appropriate not a... They claim that they give to buyers is a disgrace: money headquarters in 10th,! Ee6Cb500-677A-4Fa1-Aa0A-2A9D0Ea2D5E2:176B9Cae3Ec 19997 it is still possible to contact eBay, I would have NEVER let them have to! Time the item number, eBay e-mails you the most relevant items in the meantime, the email is.! All payments are transferred offshore to Switzerland so eBay avoids paying taxes both in I! A shop front operating from a registered office in Sydney to be from eBay about her and... Item has left Australia and arrived in Canada value fees are sent to Switzerland so eBay does not many... 1800 322 928 to reach someone at eBay Australia allowed to operate in Australia I wonder place a temporary on...
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